Personal Information
We may collect personal information that you voluntarily provide to us when you schedule an appointment, contact us through our website, fill out contact forms, subscribe to our newsletter, or use our WhatsApp booking service.
This information may include:
- Name and contact information (phone number, email address)
- Date of birth and age
- Medical history and health information
- Payment information for services
- Emergency contact details
Automatically Collected Information
When you visit our website, we automatically collect:
- IP address and browser type
- Device information
- Pages visited and time spent
- Referring website addresses
- Cookies and similar tracking technologies
Medical Information
As a healthcare provider, we collect:
- Medical history and current health conditions
- Test results (ECG, TMT, 2D Echocardiography)
- Treatment records and consultation notes
- Prescription information
- EECP therapy session records
We use your information to:
- Provide medical consultation and treatment services
- Schedule and manage appointments
- Maintain medical records as required by law
- Process payments for services
- Send appointment reminders and follow-up communications
- Improve our website and services
- Comply with legal obligations under Indian healthcare laws
- Respond to your inquiries and provide customer support
- Send health tips and clinic updates (with your consent)
Under the Digital Personal Data Protection Act, 2023 (DPDPA), we process your data based on explicit consent, contractual necessity, and legal obligations.
Specifically, we rely on:
- Your explicit consent for medical treatment
- Contractual necessity for service delivery
- Legal obligations under medical practice regulations
- Legitimate interests in providing quality healthcare
Under DPDPA and applicable Indian laws, you have the right to:
- Access your personal and medical data
- Request correction of inaccurate information
- Request deletion of your data (subject to legal retention requirements)
- Withdraw consent for marketing communications
- Object to processing of your personal data
- Data portability for your medical records
- Lodge a complaint with the Data Protection Board of India
To exercise these rights, contact us at icure.in@gmail.com or call +91 93274 13736.
In compliance with Indian Medical Council regulations, we retain records as follows:
| Record Type | Retention Period |
|---|
| Medical Records | Minimum 3 years from last consultation |
| Imaging and Test Results | 3 years |
| Consent Forms | Duration of treatment + 3 years |
| Billing Records | 7 years (as per tax regulations) |
We implement appropriate security measures including:
- Encrypted storage of medical records
- Secure payment processing
- Access controls and authentication
- Regular security audits
- Staff training on data protection
- HIPAA-equivalent security standards
⚠️ However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
We do not sell your personal information. We may share information with:
Healthcare Providers
- Referring physicians (with your consent)
- Laboratory and diagnostic centers for test processing
- Emergency medical services when medically necessary
Service Providers
- Payment processors (for billing)
- SMS/email service providers (for appointment reminders)
- IT service providers (for data storage and security)
- Practice management software providers
Legal Requirements
We may disclose information when required by court orders, Medical Council of India regulations, public health authorities, or emergency situations to protect life.
Our website uses cookies to:
- Remember your preferences
- Analyze website traffic
- Improve user experience
- Enable contact form functionality
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
Our website may contain links to third-party websites (YouTube videos, social media). We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information.
Our services are not directed to individuals under 18. We do not knowingly collect information from minors without parental consent. If you believe we have collected information from a minor, please contact us immediately so we can promptly remove it.
Your data is stored and processed in India. If we transfer data internationally, we ensure appropriate safeguards are in place in accordance with applicable Indian data protection laws.
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes your acceptance of the revised policy.
This Privacy Policy is governed by:
Digital Personal Data Protection Act, 2023 (DPDPA)
Information Technology Act, 2000
Indian Medical Council Regulations
Indian Contract Act, 1872
